Meineke Car Care Center

This Meineke has done a great job for me over the years! I have been going to them for over 10tears. Joe Drury has a great team but the rock star is Aaron Davis! He is really great with customers, service and is always very kind. If you get a chance to work with this crew you will always come back!

I went in for an oil change because their website advertised $59.99 for a full synthetic oil change. When I arrived, they tried to charge me $108+. I showed them the ad, and the employee said it would “save me $15” because the oil filter was charged separately, which was never made clear in the ad. I still ended up paying $88, far more than advertised. After the service, they tried to upsell me on multiple services I did not need. They also told me my engine air filter was dirty, even though I replaced it two weeks ago. When I turned my car on and left, the check engine light came on immediately. I pulled over to check the air filter and it looked like it had been disturbed or dirtied, and the filter housing was not screwed down properly. I had to go to AutoZone to replace the filter and

I had a great experience. The team is very straight forward and efficient. I absolutely will return and trust them to handle my auto issues.

Kara!!! Man she is the best person to talk to if you need someone who will talk it out for you to understand what is happening with your vehicle. I couldn’t be more satisfied. The guys in the back were so great. Got me in and out under an hour. *Quick*Knowledgable*friendly HIGHLY RECOMMEND Not pushy, Left knowing which items to take care of next with pictures . Thank you!!!!

Overall good service. Pros: Great pictures and details of findings and recommendations. Friendly Professional Customer Service Cons/Opportunity for improvement would be: to turn on the car and make sure all works as it should. When they opened my air filter that was clearly marked (K&N - non-replacable) they accidentally pushed off a clamp to a hose for the air return system. Heard a strange noise coming from the engine compartment and had to drive all the way back! They were professional and apologized but a final quality check could potential prevent issues as these. Also make all the other check ups optional for customers who are in a hurry.