Mercedes-Benz of Princeton Service Center

Ample parking, once you're here, the air changes...the air here is giving rich vibes. Excellent customer service, staff are 10/10. There's a refreshment nook, shop, ambient seating lounge, clean bathrooms. Highly recommend.

5 star! I had an excellent experience at Mercedes-Benz of Princeton. From the moment I brought my car in, the service was professional, efficient, and courteous. The staff kept me updated throughout the process and made sure all my concerns were addressed. Special thanks to Tam Edmondson for the clear communication and support. Everything from getting new tires to the alignment was handled smoothly, and my car feels great to drive now. I’m from out of state, so having such a smooth and trustworthy experience really stood out to me. I truly appreciate the attention to detail and customer care. I’ll definitely be returning and recommending this location to others. Thank you

I stopped by your service department at approximately 3:00 PM to see if I could do a same-day appointment. Since none were available, the service desk kindly helped me schedule an appointment for the following day. As I was preparing to leave, I noticed a low tire pressure warning appear on my dashboard screen. I immediately asked the staff standing near the garage area to check what was causing the warning. They looked at the screen, inspected the tire briefly, and told me it was safe to drive. However, I was sent away with a flat tire while my car was already in your service area, and the tire continued to deflate as I drove. I do not feel this was the proper way to treat a customer, especially since this was a serious safety issue that occurred on your premises and should have been a

Great service. Highly recommend. Tam was so nice and made the effort to make my life easier. I had nail in the tire and no appointment I went into the dealership. They were able to get a new tire for me. They even squeezed me in the shuttle service in their busy schedule. So I can go back to work while they were working in my car.

Positive experience with our recent vehicle service at Mercedes-Benz of Princeton Service Center. We very much appreciated the video provided to give an overview of service recommendations. Our service advisor, Tam Edmondson, also worked with us to ensure our concerns regarding vehicle performance were addressed and that we got the vehicle back as soon as possible.