MHC Carrier Transicold - Atlanta

I called this company after hours for a Carrier reefer unit issue. The technician arrived, but the issue was not resolved, and the reefer unit continued to malfunction after the service. I was charged $667.44 as a minimum after-hours service fee, despite the fact that no effective repair was completed. The invoice only lists labor and fees, including a “Technology Fee,” but does not include any description of the repair performed, diagnostic work completed, or parts replaced. I understand that after-hours service rates are higher. However, charging this amount without fixing the issue or providing a clear explanation of the work performed is unacceptable. This review reflects my experience with the company’s service and billing practices, not the technician personally. Based on this expe

Terrible. I had a frozen load on. My reefer shut down at 11 pm in Monteagle TN. Alarm code said "check evaporator air flow". I cleared alarm and restarted unit. It ran for 4 minutes then shut down again. I called Chattanooga carrier dealer for emergency service but the tech said it would be probably 4 hours before he could work on it, recommended I go to Atlanta. I jumped on the interstate and headed to MHC in Atlanta. I arrived at the shop at 2am. The tech had me drop trailer in a bay. He came out and told me that my fan clutch was bad, I told him to go ahead and replace it. An hour later he comes out and says that didn't fix the problem, I also need a supply air temperature sensor but that's in the trailer. I called the broker, they said could not break seal. So tech said only other opti

I took my reefer box truck to fix the freezer unit and they did a great job trying to help us. They order the part and we were able to get everything done without missing 1 day of work. Definitely coming back for all my future needs. Jimmy was very helpful.

I suggest you guys to run away from this place as far as possible. They will try to fix and make you double charge if you accept their suggestion, His PM is more than 500$ and if you call mobile service they will charge you same work from 325 to 400$. So run away from this people.

Excellent Service. Tech arrived at 1200 on a Sunday, he had finished the job at 1300hrs. Had me back on the road in 1hr, with a repaired unit.