Mike Smith Firestone
New Albany, IN · Auto repair shop
- Address
- Mike Smith Firestone, 227 State St, New Albany, IN 47150
- Phone
- (812) 945-5231
Mike Smith Firestone is an auto shop located in New Albany, IN. It is one of 92 auto shops listed in New Albany. Its 4.3-star rating matches the New Albany city average of 4.4 stars. There are 10 photos associated with this location.
About Mike Smith Firestone
We are a locally owned & operated Auto Shop in downtown New Albany, IN. Family owned and operated since 1980. We specialize in Oil Changes, Tire Sales/Service, Basic Auto Services, Tune Ups, and Maintenance.
Customer Reviews
Love this place. Super friendly staff and best bang for your buck when your vehicles need work.
Fix my flat. Loosened all my over torqued lug nuts, and was very friendly and professional. I'll be using them again. Thank you very much!
Went to Christan brothers to fix my heat they said they wanted to do a full system flush and if that didn't work to replace my heater core which all together would have been round about 2 thousand dollars. Called Firestone for they're estimate and they suggested a second look before going that route. I am thankful to the workers here. They did a full system flush and replaced my thermostat. My heat works perfectly. I will definitely come back for future problems with my vehicles.
I started bringing my cars here after Big O on State Street lost my trust. And I couldn't be more happy with the service I've received. I've found Mike's prices are much better than Big O, and they really try to inform you on their products. Last time I brought my civic there they pulled a dent in the rear bumper and fixed a front headlight, without my asking and with no charge.
I had my car taken to the shop in June in regards to a grinding noise from my car. I was notified that both my rear brakes and rotors needed to be replaced for $400, as was communicated. However, they failed to communicate with me that my brake calipers also needed to be replaced even though they notated it on the receipt. Here we are in September (3 months later), and I'm coming back in to pay $500 dollars to get the same issue resolved for 1 rear side w/ the caliper included now. I'm not sure if this was done intentionally, but in any regards, they need to work on their communication so that people aren't having to come in multiple times and pay for the same service because now I'm out of pocket almost 1,000 dollars total to get this resolved. Hopefully, the issue is actually fixed, and
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.