Mike Smith Firestone

New Albany, IN · Auto repair shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in New Albany
#30
of 92 shops
City Percentile
37%
rating percentile
Address
Mike Smith Firestone, 227 State St, New Albany, IN 47150
Phone
(812) 945-5231

Mike Smith Firestone is an auto shop located in New Albany, IN. It is one of 92 auto shops listed in New Albany. Its 4.3-star rating matches the New Albany city average of 4.4 stars. There are 10 photos associated with this location.

About Mike Smith Firestone

We are a locally owned & operated Auto Shop in downtown New Albany, IN. Family owned and operated since 1980. We specialize in Oil Changes, Tire Sales/Service, Basic Auto Services, Tune Ups, and Maintenance.

Customer Reviews

★★★★★ 5.0 Larry Hibbard · Feb 2026

Love this place. Super friendly staff and best bang for your buck when your vehicles need work.

★★★★★ 5.0 Jeremy Holder · Nov 2025

Fix my flat. Loosened all my over torqued lug nuts, and was very friendly and professional. I'll be using them again. Thank you very much!

★★★★★ 5.0 Robert Norton · Feb 2025

Went to Christan brothers to fix my heat they said they wanted to do a full system flush and if that didn't work to replace my heater core which all together would have been round about 2 thousand dollars. Called Firestone for they're estimate and they suggested a second look before going that route. I am thankful to the workers here. They did a full system flush and replaced my thermostat. My heat works perfectly. I will definitely come back for future problems with my vehicles.

★★★★★ 5.0 Isaac Baumgartle · May 2024

I started bringing my cars here after Big O on State Street lost my trust. And I couldn't be more happy with the service I've received. I've found Mike's prices are much better than Big O, and they really try to inform you on their products. Last time I brought my civic there they pulled a dent in the rear bumper and fixed a front headlight, without my asking and with no charge.

★☆☆☆☆ 1.0 shayla Dickerson · Sep 2024

I had my car taken to the shop in June in regards to a grinding noise from my car. I was notified that both my rear brakes and rotors needed to be replaced for $400, as was communicated. However, they failed to communicate with me that my brake calipers also needed to be replaced even though they notated it on the receipt. Here we are in September (3 months later), and I'm coming back in to pay $500 dollars to get the same issue resolved for 1 rear side w/ the caliper included now. I'm not sure if this was done intentionally, but in any regards, they need to work on their communication so that people aren't having to come in multiple times and pay for the same service because now I'm out of pocket almost 1,000 dollars total to get this resolved. Hopefully, the issue is actually fixed, and

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto repair shopAir conditioning repair serviceBrake shopCar accessories storeCar battery storeOil change serviceTire shopTruck accessories storeTruck repair shopWheel store

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.