Mitchell's Body & Frame

I wouldn’t recommend this place to my worst enemy. I was forced to give it 1 star, but if google offered a “zero star” rating that’s what Mitchell’s deserves. I don’t normally publicly complain about a business, especially a local business, very often but the ordeal we went through getting my wife’s truck fixed after she hit a deer needs to serve as a warning for anyone considering using Mitchell’s Body & Frame Shop for body work. If you have already used them, I would highly suggest you get someone qualified to look at the work that was done. My wife hit a deer in her 4Runner on August 31. While still at the crash site, my mother in law looked up which shops around here were Allstate preferred shops. We chose Mitchell’s Frame & Body Shop for two reasons: 1. They were the only shop t

Worst experience ever!!!!! I’ve been there several times and this time I was paying cash and was quoted a price of $1569 and after they checked it out the lady called me saying that this is what it was going to cost to fix it so I tell her to go ahead and fix it. When they called me to pick it up they said it was $2400. So I asked them why wasn’t I notified of the price increase and let me make the decision if I wanted them to fix it or not. The lady lied and said she called me. They were very rude. I asked him where was the other guy that used to work there because he would never do this because he was a honest man he proceeded to tell me he got fired for embezzlement. I went ahead and paid for it but I will never take another vehicle to them again. I go outside to check the car and it ha

Keep 2 bumpers of mine for 2 weeks never painted them...and claimed their painter quit and took the information with him...she put my information down on a sticky note and never gave me a price....really unprofessional place.

A limb fell thru my windshield in November. Got with my insurance, they gotta wrecker out to tow it. I went with their suggestion on shops as I've only lived here briefly and didn't really know where to go. I got it back a couple days ago and was impressed with their work. They outsourced the windshield but repaired the parts of the body that were damaged. They detailed my car and even replaced a blinker bulb that was out free of charge. Bulbs are cheap and they could have charged me but it was cool they didn't. I'd go back but hopefully I won't ever have to lol

I had the WORST experience ever here. I had been trying to get my bumper replaced for over 3 weeks. They never called me about updates, I had to call them. I had to drive up there about 4 or 5 times just for them to get the correct paint color. They made up excuse after excuse as to why it was taking so long for them to replace a bumper. Then next thing you know the painter so calls quit! I ended up having to buy my bumper from them (after all of the different prices that were brought up and waiting 3 weeks)Then the lady BETH told me the cover over the tire would be replaced also but when I asked about it the day I picked the bumper up , it all of a sudden didn’t come with the covers! Well what is the point of HALF REPLACING a bumper ?? I ended up taking it to Parker’s Collision. They were