Monro Auto Service and Tire Centers

Grand Rapids, MI · Tire shop

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Grand Rapids
#94
of 602 shops
City Percentile
59%
rating percentile
Address
Monro Auto Service and Tire Centers, 425 28th St SE, Grand Rapids, MI 49548
Phone
(616) 243-4314
Website
locations.monro.com/mi/grand-rapids/425-28th-street-se?&utm_source=google&utm_medium=organic&utm_campaign=gbp-listing-store_1221
Status
Open · Closes 6 PM

Monro Auto Service and Tire Centers is an auto shop located in Grand Rapids, MI. It is one of 602 auto shops listed in Grand Rapids. Its 4.5-star rating is above the Grand Rapids city average of 4.4 stars. There are 10 photos associated with this location.

About Monro Auto Service and Tire Centers

Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services.... More

Hours

Saturday7 AM–6 PM
SundayClosed
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
Thursday7 AM–7 PM
Friday7 AM–7 PM

Customer Reviews

★★★★★ 5.0 Steve & Bridget Postema · Mar 2026

Great service and very friendly and helpful staff. Daughter getting ready to go to Florida on Spring Break and found out she had a nail in her tire. Was able to get right in at 6pm on a Friday and get a new tire installed. I would highly recommend this shop.

★★★★★ 5.0 Rosina Mae · Feb 2026

They were honest and gave me a fair price. They were also very mindful of my situation and were courteous. I'm not from around here, and since I'm out of town, I had to pick a shop randomly—I feel like I picked the right one! Thank you for making my weekend by getting this repaired so it didn't ruin my plans.

★★★☆☆ 3.0 Rachael · Jan 2026

I have been a customer of Monro for over 6 years. We have bought all of our tires here and have our routine maintenance done here as well. I used to rave about the excellent customer service, but my last visit was a pretty poor experience. It felt like there’s been some higher up changes that impacted the way the shop runs. Some of the issues I had did come directly from the shop, but I could sense the stress and frustration from the technicians with their work environment. I am going to give them another chance, hoping they can deliver the service I used to experience.

★★★★★ 5.0 K.W. · Nov 2025

10/10 would recommend. Affordable and effective, kind staff. I made a same-day muffler repair appointment, and Rich helped me out greatly! He was kind, patient, and thorough with me. He kept me informed throughout the process, and the work was high quality and affordable.

★★★★★ 5.0 April Lambertson · Nov 2025

Needed immediate help with a tire issue at 9 a.m., almost an hour from home, on my way into work, during a Winter Storm Warning on a holiday weekend. I called multiple other places in the area, that popped up on Google first, and was told to drop it off and pick it up by end of day, understandably. I explained my issue to Monro and they told me to bring it right in. I was there 20 minutes tops. They got it right in for me and sent me on my way with my valve stem issue fixed. Customer service was top notch and I greatly appreciate their help when I needed it.

Accessibility & Amenities

✓ Curbside Pickup ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Lgbtq Friendly ✓ Appointment Required ✓ Appointments Recommended ✓ Checks ✓ Debit Cards

Services

Tire shopAuto repair shopBrake shopCar battery storeOil change serviceTowing serviceWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.