Monro Auto Service and Tire Centers
Grand Rapids, MI · Tire shop
- Address
- Monro Auto Service and Tire Centers, 425 28th St SE, Grand Rapids, MI 49548
- Phone
- (616) 243-4314
- Website
- locations.monro.com/mi/grand-rapids/425-28th-street-se?&utm_source=google&utm_medium=organic&utm_campaign=gbp-listing-store_1221
- Status
- Open · Closes 6 PM
Monro Auto Service and Tire Centers is an auto shop located in Grand Rapids, MI. It is one of 602 auto shops listed in Grand Rapids. Its 4.5-star rating is above the Grand Rapids city average of 4.4 stars. There are 10 photos associated with this location.
About Monro Auto Service and Tire Centers
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services.... More
Hours
| Saturday | 7 AM–6 PM |
| Sunday | Closed |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
Customer Reviews
Great service and very friendly and helpful staff. Daughter getting ready to go to Florida on Spring Break and found out she had a nail in her tire. Was able to get right in at 6pm on a Friday and get a new tire installed. I would highly recommend this shop.
They were honest and gave me a fair price. They were also very mindful of my situation and were courteous. I'm not from around here, and since I'm out of town, I had to pick a shop randomly—I feel like I picked the right one! Thank you for making my weekend by getting this repaired so it didn't ruin my plans.
I have been a customer of Monro for over 6 years. We have bought all of our tires here and have our routine maintenance done here as well. I used to rave about the excellent customer service, but my last visit was a pretty poor experience. It felt like there’s been some higher up changes that impacted the way the shop runs. Some of the issues I had did come directly from the shop, but I could sense the stress and frustration from the technicians with their work environment. I am going to give them another chance, hoping they can deliver the service I used to experience.
10/10 would recommend. Affordable and effective, kind staff. I made a same-day muffler repair appointment, and Rich helped me out greatly! He was kind, patient, and thorough with me. He kept me informed throughout the process, and the work was high quality and affordable.
Needed immediate help with a tire issue at 9 a.m., almost an hour from home, on my way into work, during a Winter Storm Warning on a holiday weekend. I called multiple other places in the area, that popped up on Google first, and was told to drop it off and pick it up by end of day, understandably. I explained my issue to Monro and they told me to bring it right in. I was there 20 minutes tops. They got it right in for me and sent me on my way with my valve stem issue fixed. Customer service was top notch and I greatly appreciate their help when I needed it.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.