Monro Auto Service and Tire Centers

They got us in next day that’s the best I can say about my experience. 4wd alert came back on 20 min into using it on the way home. Upon digging into the situation I found that they didn’t even hook up the ball joint to the control arm. Best I can say is they replaced the axles but didn’t verify their work. At least I made it home. Wish they would have left the nut on it at least

ive stopped here to get work done on my tires multiple times. they charge a competitive price and are cheap. always welcomed and the desk man is very nice.

I had an extremely disappointing experience at this company. The staff were rude and unprofessional, and they held my car hostage while trying to make me pay for a service I had already fully paid for. Their behavior was disrespectful and completely unacceptable. I strongly do not recommend this place if you expect basic courtesy, honesty, and professionalism. This experience has left me with no trust in their service or staff.

CAUTION IF YOU VISIT. Oil change took 2 hours when had an appointment and was one of 2 people there. When I left my tire sensors were not working which was ironic as when I had arrived a lady was talking to then about her tire sensors which stopped working when she was there. I called when I got home and they said they would check it out. However upon arrival I was immediately told im not getting anything for free. I never wanted anything for free I wanted to see if they needed to be reset. They then tried to sell me 4 tire sensor for $240. Terrible customer service. Seemed to be very shady upsetting process.

I ordered tires online and shipped to Monro. There was a problem with my Amazon tire installation order. Amazon completely screwed it up. They cancelled my order that I paid online. I ended up having to just pay Monro for the installation. It costs A LOT more than it is when scheduling and paying online. I’m not upset with Monro. The price is the price. I’m irritated because Amazon says it can take up to 10 business days to refund what I paid online. Anyhow, the lady at the counter was very nice and got me in Wednesday so I didn’t have to worry about traveling with bad tires. I REALLY appreciate that so much! There’s no way I would have driven in the first snow 3 hours away on my old tires.