Monson Truck & Trailer Repair

This establishment should get zero stars. Our tire blew on our 40ft gooseneck trailer and they sent their mobile service to help us. They started charging us from the time their mobile service left their shop. (about 15 miles away) They chained up our axel (took about 5 minutes) and we drove back to their shop (about 25 minutes) They charged us for 1.25 hours of mobile service. It was less than an hour. They took two days to tell us that they couldn't find a PJ axel for our trailer. I told them that I called the manufacturer and found one. We were then advised that they could get it for us but they would mark it up 30%. I advised them that I could pay for it myself and arrange delivery there. We were then told that if we did that, they would increase their labor rates up to $175 per hour.

Great experience..!!! I need a brake chamber fixed on my trailer. Sean assist with the details of what needed to be done, then I met Tommy the mechanic; Tommy was great, friendly and professional. I recommend definitely going to get anything on your vehicle fixed at Monson. Tommy got me in and out in a matter of 15 minutes. I definitely recommend this mechanic shop.💯

Jim down in the trailer shop was awesome. Got us right in fixed out issue and had us back on the road in less than an hour. I would highly recommend these guys for any repairs you might need. Very respectful, and very nice people.

I will never use them for any services. I had a trailer rollover .4 miles away from them literally right around the corner from there yard. They had to come out and do a trailer upright which was loaded. I spoke with the owner on scene and told him I’d have my guys come out and re work the freight. He assured me he’d give me a call before any work was done. I never received a call until after the work was completed and 24,000 dollar invoice. Of which 13,000 was for handling freight. I’ve never felt so taken advantage of by a local company as I’m a local trucker who has his own company here in the quad cities Iowa ever. DO NOT USE THEM. THEY WILL TAKE ADVANTAGE OF YOU. Not truth worthy at all.

All the way from NC & needed a mudflap bracket replaced so the DOT wouldn't get me. They were fast, efficient, knowledgeable, & fair! Didn't kill my pockets either. Definitely would give 6 stars if I could. Side Note: They have the most awesome Snap-On rolling toolboxes I have EVER seen!!