Moody's Collision Centers Bangor

Hit a deer with my Explorer. Shop recommended by USAA. Was contacted quickly...estimated approximately 6-7 weeks to get in the shop. Got it in early and got a text or phone call almost daily with updates. Less than 4 weeks and she is as good as new. Beautiful job.

They like to estimate low, and then add supplemental charges. Their mechanics are not competent to do a thorough inspection the first time around or they wanna milk the insurance? They are not licensed adjusters. As you can see they just spit out numbers to get the work then try to add on.

Brought my brand new truck here per Quirk to get it repaired had an an appointment date for Monday November 17th and I called to check on it today the 19th as I was told it would only take three or four days. Truck hasn’t been touched and Moodys said now they can’t work on it till after the 1st of December and didn’t even have the decency to call me and let me know. There reviews definitely show how they conduct business. Very frustrating as this is my work vehicle.

They have terrible customer service been waiting 4 or 5 months they gave me a date it’s been 2 months over the date. Won’t be using them after this time. They haven’t contacted me but once had to call my insurance company to get that call. Haven’t kept me informed at all. But when they were finished it looked great. Great work bad customer service.

Excellent experience with Moody's. Their customer service is phenomenal, very friendly and they kept us informed every step of the way. The repair to our car was very well done, at a lower cost and less time than initially thought. Our van was returned to us very clean inside and out. Frankly it looked cleaner than when we bought it! Very please with Moody's. I will go back to them if needed and highly recommend this business to everyone!