Motor Medics of Savannah LLC

Stopped in because my brake lights were out. They quickly diagnosed the problem, had the parts in stock and were able to complete the job within an hour. I was give the price up front and asked if I wanted to have them do the service. The price was a little higher than what I expected but it was a drop in service request and I was able to have the brake lights fixed within an hour. Everyone was kind and courteous. I would use them again - Brian the mechanic is knowledgeable and easy to speak with!

I just wanted to thank your team for everything you did for me. Being new to the area, I didn’t know anyone or where to go for help, and you truly made me feel safe, relieved, and confident that I had chosen the right place. Rob and Brandy were wonderful from the very start—answering all my questions, explaining the repairs clearly, and keeping me updated every step of the way. I appreciated being given a clear outline of what was needed and never having any surprises. You kept me informed about the parts, the progress the costs and when my car would be ready. Your professionalism and kindness meant a lot. I truly appreciate the support and care you showed while fixing my vehicle. Thank you for making a difficult situation so much easier. Getting into my car now, I feel safe and secure,

I took my car there for squealing sound. I mentioned I would probably need rear brakes. There are and never were any lights on my dash, but one drive from Robert and the check engine light comes on and he hears no squealing 🙄 so I need a $200 diagnostic test to come up with a $700 fix oh PLUS I needed brakes that is $500. I’m pretty sure a mechanic can look at the brakes and can tell if they need replaced without doing a test drive, me not at all. Not to mention the sound those brakes were making was extremely noisy. There is no way he didn’t hear it. I go to pick my car up and nothing is said to me about my car at all, just a greeting and they took my payment for the brakes and I left. There was no discussion of what was done except for the papers I got. I have no check engine light on no

Let me say, everyone here has been very nice, and I realize it costs money to run a shop, however, when you ask for ONE item to be diagnosed and then receive a long list of “suggested” repairs in addition to the requested ONE item you asked to be looked at and then receive a BIG diagnostic fee for said list, as long as a hefty fee for the ONE requested repair, as well as a shocking amount for the rest of the List. It truly makes you want to look elsewhere for car service. It’s a shame, for us and for them. Dissapointed.

Sadly this is another negative experience with Motor Medics this year. We gave them another chance after a different experience months ago. We are a Coast Guard family, who need and deserve reliable service and reliable vehicles. We had our brakes replaced on our FJ. It was the entire brake system. When it was first picked up, the brakes were clicking. My husband brought it back right away to tell them, and turns out they must not have driven it after replacing the brakes. The E Brake springs were damaged in the replacement process. So that was another $344. I just drove it from the playground here on Wilmington with my 4 year old daughter, and the brakes are now making noise, grinding and thumping while I was stopping. I was terrified driving it after it started, but I made it home safel