Motoring Services Auto Repair

This was my second visit to this shop, and my first experience was so positive that I didn’t hesitate to bring my car back. After taking my vehicle to the dealership, I was quoted outrageous prices and pressured to approve repairs they recommended. I quickly made an appointment with Motoring Services, and I’m so glad I did. They provided fair pricing and were completely open and honest about their findings—going so far as to tell me that the dealership’s recommendation was unnecessary and that they didn’t want to charge me for something that would be a waste of money. Beyond their transparency and communication, their customer service is truly unparalleled. I recommend this shop to everyone and will never hesitate to bring my vehicle back.

I've been to a lot of auto repair shops and I don't post reviews on google easily but Motoring Services Auto Repair has been the best. Luis and Brandon have been very helpful and customer friendly. They are honest and clear in their pricing and will tell you everything your vehicle needs. They also have shuttle for pick up and drop off. Luis will get you everything you need to get your vehicle top notch

Went in with a new used car from McC***** Mazda. Turns out after 5000 miles my lugs loosened up. I have a hard time believing who sold me the car screwed up putting the tires on so I didn't pursue that. I went to Motoring Services at Gage and Steptoe and they tightened the lug nuts and found my AC drain plugged next time. Both times repaired my CX-9 quickly and handled it professionally. I strongly recommend them to anyone in the Tri Cities.

I had a great experience here. When I called I spoke with David, he was very knowledgeable and patient in explaining everything. He took extra time to understand what was going on with the car, listening and asking appropriate questions to help fully diagnosis the car. I got regular updates on the status and was informed prior to every step. Making sure I understood what was needed, and why. They were competitively priced. The main thing that sticks out to me is how friendly and knowledgeable David was, it gave me peace of mind through the whole process, and even when he was explaining what might of been bad news about the car, he was professional and honest, yet had a caring and concerned demeanor.

I’m very happy with the quality of service I received from this business. They were very fair and honest in the cost of repairs. They got me in very quickly and had fixed the vehicle within the day. They have an excellent warranty program and stand behind their work.