Mountain View Auto 96

Pros: Turnaround time was fairly quick, about 16 days from drop off. Drop off and pick up were easy and straightforward. The paint and body work looks good to very good overall, though long term durability will take time to judge. The rear quarter panel welds and body seam adhesive appear close to factory, at least visually. As far as phone communication and friendliness, I did not notice any particular tone either way, but they answered my questions when I called and I cannot complain about that. Cons: Interior and exterior reassembly felt rushed. The replacement taillight was not plugged in at delivery. Several trunk interior clips were broken and interior plastic panels showed visible pry marks. Exterior trim near the repair area was reattached with double sided adhesive, which would

Wonderful company to do business with staff was friendly, polite, understanding, and straightforward on all the repairs that needed to be done. I would highly recommend Alan did a fantastic job keeping us informed on how our vehicle was coming along. I think it was the most easiest experience I’ve ever had with an auto body shop. I didn’t even have to deal with my auto insurance. They took care of everything way to go guys keep up the good work. TA compressor services LLC

I had an awesome experience with Mountain View Auto Body 96. Estimator Cheliz was incredibly helpful, professional, and made the whole process smooth and stress-free. The entire staff was super friendly, knowledgeable, and kept me informed every step of the way. My car was ready sooner than was estimated, and I really appreciated how clean and detailed it was when I picked it up. Highly recommend!!

Ronnie was absolutely amazing! He made the entire vehicle body repair process seamless from start to finish. His professionalism and attention to detail truly stood out. From the very beginning, he took the time to clearly explain each step of the repair process, ensuring I understood what was being done and why. His transparency and communication gave me complete confidence that my vehicle was in great hands. The final result exceeded my expectations, everything was done perfectly. I highly recommend Ronnie for anyone looking for exceptional service and quality workmanship.

I had a tree fall on my car and they took care of the repairs, the car came out great just had an issue with my sunroof so I had to take it back a second time. The reason I’m writing this review is because of how terrible the front desk lady is and her demeanor. I’d had a miss communication about what time I was picking up my car and she scolded me on the phone when I inadvertently missed the appointment time. I’ve been sitting in the waiting room for about 10 minutes watching her interact with customers she hasn’t smiled or said any pleasantry’s to anyone. It’s actually insane that you guys would have this unappealing girl be the first person that greets you when you walk in. She’s genuinely just terrible at customer service. For how much I’ve had to pay for my car getting fixed I’d exp