Mr. Tire Auto Service Centers

Low pressure and professional service. My only criticism would be to spend a little more time searching for the best deal for customer on tires.... had a quote from another Mr. Tire that was booked up... so tried Sandusky. They gave me a price on some tires for my ride that were more expensive than I wanted. I asked the clerk about the set the other store recommended and he found them. He told me to get the tires the other store recommends, as they were cheaper and better quality.... to me that wasn't something I should have had to ask on. But think it was geniune, as the employee seemed surprised by the price. Other than that, the shop was clean, ran efficiently and professionally, on time and as promised. The tech was on it and careful not to force my alignment any further due to a froze

When an appointment was made online at a different store, and it turned out they weren't even open, our car was quickly taken in and 2 brake rotors and pads were changed within about 45 min as they thought. They explained how dangerous the missing bolts and hand tightened ones were and were anxious to help correct a previous shop's critical mistakes. Both gentlemen were awesome!

I recently visited Mr. Tire to have my belt replaced, and the experience was extremely disappointing. After the service, I discovered the packaging for the new belt left under the hood of my car—something no professional shop should overlook. Shortly after, I was told my alternator also needed to be fixed, so I agreed to have them repair it as well. When I left, my warning light came on immediately. I called the shop, and they told me to come back the next day. After checking it again, they claimed nothing was wrong. However, when I got home and looked myself, I discovered they never even plugged the alternator into the connector it requires to function properly. This was not only careless but also dangerous—especially since we have an infant who rides in this car. To make matters worse,

I went there after being told I had to replace all four of my tires on my Jeep Renegade when I only had one tire with nails in it. They were very professional and quick! I handed them my keys and not even 30 minutes later, I was in the middle of eating Wendy’s when I got the phone call that it was done. Amazing work and very quick once more!

After a terrible experience at the nearby Firestone shop this morning, I had an OUTSTANDING EXPERIENCE at Mr. Tire. “Brad”, the Service Manager saw me sitting in the lot prior to opening. He came out to me to see what I needed saying he’d be opening shortly and “I’ll get you checked in right away”. I had a tire-pressure sensor problem on one tire and I also asked for a tire rotation. Thirty minutes later Brad came out to tell me my tire sensors checked out OK so he could replace the sensor I was having issues with but suggested it was probably a module issue. “wouldn’t want you wasting your money”. He did the rotation putting me back on the road in about 90 mins total. Hats off to “Brad” for demonstrating what great customer-service is all about.