NAPA Auto Parts - Auto & Truck Parts of New Prague

EDIT: The old man is gone and everyone is awesome to deal with. Excellent service and they take the time to locate the parts I need. I've tried being patient and understanding with the old man there. However, I'm done. We will be setting up an account elsewhere. The old man is lazy, and every time I or my employees go to get something, his attitude is obnoxious as if we're a bother. If you don't like your job, quit. UPDATE: The old man has since retired. Everyone is pleasant to work with and very helpful. Tom has even sent me texts from his personal cell to let us know parts are in.

As a mechanic I really like this Napa. The people get to know you, have a sense of humor, and will work to find what you need. Inventory is kept up as well as can be expected and if something needs to be ordered they can tell you when it will be in and it will be. Access is excellent, parking is great, and the selection is better than I expected for the size. The size of the store is the only reason it isn't 5 stars.

They have always treated me good when I have came here. Tonight they tested my batteries and even took the time to help me change them. Last year the owners donated a car jack to a non profit ministry I work with for a fundraiser we had. I highly recommend New Prague NAPA

My employee picked up a part for a Audi Q7. Showed them picture and item number. Came out with part that looked nothing like what I needed and said this was the correct part, also part was more expensive. Brought wrong part back that on Napa website said it would not fit my Q7 and showed them on Napa website they have the part I needed in stock and ready for pickup. Also checked with my local Napa that didn't have the part on hand that the New Prague store had 5 in stock. They told me to go online and order it come back in 30 minutes and see if they had the right part in stock. I've never heard anything that stupid in my life...

Very helpful! Thank you!