NAPA Auto Parts - CWAP Appleton East

The manager must not care that one of the delivery drivers, doesn’t wear a seatbelt, excessive speeding.

It’s not often now days that you find an employee at a store that is willing to help and competent. Jari not only did his job he went above and beyond. He took the time to and was very knowledgeable. From now on I will only go to him when I have vehicle issues and questions.

Ordered new break pads & informed they would be available next morning. Next morning did not show so called. Told they would be in after 1:30. Called again 2:45 finally informed they would not be available today. Never called to inform us of that. As a business that is their responsibility to inform the customer of an issue. Never will deal with them again

Completely opposite experience as to what I had a few weeks beforehand. Napa was the only place in town that had my spindle nut for hub assembly. The girl who answered the phone and dealt with me in person was EXTREMELY polite and helpful. I needed an odd sized nut this time for a scooter wheel. The employee I spoke to when I brought it in didn't even look or offer to order it. I know that's something Napa typically will do. I was almost ready to make this place my number one parts store..back to 3 they go.

I was in search of a pigtail electrical connector for a suv. After going to every place NAPA Auto Parts had the most affordable prices. One place (I will not mention ) the price difference was staggering as if they saw me coming! Go NAPA GO!