Rob's Import Repair

I had an amazing experience at Rob’s Imports Repair. From start to finish, their customer service truly went above and beyond. I brought in my Mercedes-Benz, and trusting someone with a vehicle like that isn’t always easy—but this team made the entire process smooth and reassuring. A huge thank you to Scott, my vehicle advisor. He took the time to clearly explain what was going on with my vehicle and helped me make informed decisions about the repairs. He never rushed the conversation and made sure I fully understood everything before moving forward. That level of transparency and professionalism is rare. Also big appreciation to Joe, the mechanic, whose work and attention to detail gave me confidence that my vehicle was in the right hands. You can tell there’s real skill and pride behin

After bad experiences from other repair shops in the valley, Rob’s Import Repair was truly an amazing experience. Their customer service is top tier. As a young woman who does not know much about cars, they went through every single detail with me, gave recommendations, answered questions, and ensured I was making the best decision with my vehicle. They displayed the utmost kindness and patience. Honestly, I will never go anywhere else!!

This was a great experience. On your first appointment at robs, they will do a full inspection and provide detailed photos of each mechanism. Along with any recommendations for services. They even have loaner cars. The online software is very easy to use and request appointments They are careful with your car and meticulous. I honestly can’t trust anywhere else with my GTI. Will definitely be returning for the lifetime of my vehicle! 2nd review: kind of funny I said the lifetime of my vehicle… with only 44k miles the engine in my GTI had internal damage, due to not fault of them or me. The light came on and I called robs with no appointment. They got me into a rental car no questions asked. They diagnosed it the next day. Come to find out my engine needs replacing. Robs worked with my

The level of service I received is top notch. Rob’s Import Repair is the most thorough and reliable mechanic shop I have experienced. I am able to drive with peace of mind knowing my vehicle is well taken care of. I was impressed by the front pricing and total transparency.

When my Volkswagen Atlas developed an unexpected issue, I called Rob's Import Repair, and they immediately told me to bring it right in so they could take a look. They fit us in quickly without any hassle, gave the car a thorough inspection, and provided a clear, detailed summary of exactly what was wrong and what needed to be done, no upsell, just honest and professional advice. We scheduled the repair, and they delivered exactly as promised. The work was completed on time, the shop is clean and well-organized, and the entire team was friendly, knowledgeable, and a pleasure to deal with. They even provided a free loaner car, which made the whole process stress-free. If you're looking for a reliable shop that specializes in imports (especially European), Rob's Import Repair is outstandin