NAPA Auto Parts - Downingtown

Helpful, friendly staff. Extensive stock of parts and supplies. They even have parts for lawn mowers.

Today a team member helped me with a return and did a great job. Happy with their customer service

Needed parts for my Dodge truck and the guys were extremely helpful over the phone, making sure they had the right fit parts in stock. At time of pick-up, I added to the order. Once again, good advice. The repairs and updates went well. A huge thank you to Downingtown NAPA people.

I’d say NO stars!!!! Stood and waited for any type of assistance for almost 10 minutes!!! The only guy at the desk was helping someone and when cust was done he decided to answer phone and help that person!!! Walked in and there were 4 other people there and nobody said hello, welcome!!!! Nobody could pause what they were doing and assist???? Wow, just wow!!! Horrible customer service!!! No wonder people buy online!!!!!!!

The best auto parts store ever. I own a local auto repair shop and Ive been in the local auto repair industry for 25 years. This is the most knowledgeable staff you could ask for. They will go beyond expectations to help you get what you need. Not only is the staff great they are backed by a great product. Napa parts are as good if not better then factory.