NAPA Auto Parts - Gloucester Parts Company

I was just a silver fox searching for a grey wolf today when I stepped into NAPA and was helped by a big tall burly man who told me his name was Andy. I know what I want to fill my stocking with for Christmas this year. Best parts store in Gloucester county XOXO :-*

Knowledgeable, helpful, and friendly. It's great to have a relationship with a locally owned parts company who gives outstanding service. I've never been a fan of big box, cookie cutter corporate stores. I'm not shopping for fake chrome vents and bullet hole stickers, I need quality parts. NAPA Auto Parts - Gloucester Parts Company is always superb.

Best Napa in Virginia! Phenomenal staff, excellent parts, great prices, will be back!

UPDATE: I had to take the original review down because the system will not allow me to update. After a bad customer service experience several weeks ago I posted a review here regarding that event. Almost immediately the business reached out to me and restored my faith in being a consumer. Andy contacted me to apologize for the incident and inform me that he had spoken with his entire team about the importance of quality customer service. He invited me to come back and so he could personally assist me while in his store. In a the days, where I have spent most of an afternoon on a telephone call or online attempting to return a defective item to an online retailer, it's a welcome change to communicate with a business that values the customers they serve. Andy was incredibly kind, profess

Always an exciting experience dealing with this NAPA. They have stellar levels of automotive parts expertise combined with enthusiastic delivery drivers. Whether it's Mike (Peaches!!!), Dan ( King Nerd), David ( Prince Nerd), or Tori (coming in clutch with last minute parts on her own time) we get the job done because of y'all. Andy is like the Wizard of Oz behind the curtain, pulling levers and knobs, making magic happen. We have good times and bad times but the job still gets done, and we appreciate all of you. Parts acquisition in any shop or store is a challenge, and most people are stressed on either end of the rope, and sometimes you just don't have the energy to pull. Keep on keeping on, you are all appreciated, sorry I can't remember everyone's name.