NAPA Auto Parts

Wow — Frankie at the Napa Auto Parts in Hartford on Wethersfield Ave is the BEST! 🙌 He knew the answers to every single question (even the ones Auto Zone couldn’t help me with) and explained everything clearly. Friendly, patient, and truly went the extra mile. If you need auto parts and great service, go see Frankie — you won’t regret it! 🚗💯

I believe this NAPA branch might be the best auto parts store in the region! I've been highly satisfied with every visit. The parts availability is consistently excellent, and the customer service deserves a solid 5/5 every time.

Friendly Helpful Staff. I've been to this store several times, they seem to always have what I need, with no wait time other than the occasional other customers ahead of me. This time I needed a new sparkplug for my lawnmower and just happened to be in this area. Found a compatible replacement on the rack, "verified" through Google search, took it to the counter and asked him to verify it was a compatible replacement, he did and I bought it. $5 vs $10 at my local hardware store. Added a star for replying to my review

The prices here are outrageous compared to competition. Quality are one of the perks to this company tho undeniable. The customer service was alright as well. The layout on the store was pretty easy to navigate through and kept clean. Power and hand tools are available at this location. Car cosmetics and detailing products also were stock and ready to go. The parking is a huge shared lot in the plaza in which it is located. No public restrooms.

This store is filthy. I feel like I need a tetanus & hepatitis shot just for walking in. I can’t believe a corporate owned store could be so dirty. It smells like death, and I even saw a rat run across the battery rack. This whole building should be condemned.