NAPA Auto Parts

I had an amazing experience! The attendees are incredible people who truly go above and beyond. I want to express my gratitude for the Hot Wheels gift for my son; he loves it! The professionalism and helpfulness of the staff were outstanding. They guided me and were always ready to assist me, even with my online order. Thank you for your exceptional service!

I was served by Mr. Daniel, a person with no customer service attitude. I always shop at Napa because I always find the spare parts and I get a 40% discount through the company where I work, but it was clear that the gentleman didn't want to serve me and much less give me the discount. He has always had no problem getting the discount. In the end, he asked me if I was going to take the spare part or not, because he wasn't going to look for the information about my discount...

Thank you Travis and all the staff working today. I wish I could remember their names but everyone was so helpful and informative. I went with my Mom to support her and they really took care of her in a big way. 10 out of 10 recommend.

Customer service is non existent at this location. Parts selction is lacking, even the simple stuff. Was in today, not even a "can I help you find something". had to wait 15 minutes at check out because I could see staff was busy in the back making fun of customers. The do not "dume" oil sign lazily spray painted on the loading dock showes the work ethic and the unprofessionalism of this place!

My friend went in to buy windshield wipers and asked an attendant to please install them to which he replied, 'We aren't supposed to do that.' Complete BS. A different attendant did so for me couple weeks ago and for another friend couple days ago. We left that store immediately, went over to nearby Auto Zone and their attendant did so without hesitation. Personally, I have never ever been denied wiper installation service from any other auto parts store. Going forward, this shopper will never again purchase anything from this store. Edit: There is no need for me to call. All the information is in the review.