NAPA Auto Parts - Jerry's Auto Parts

They were super busy but everyone was nice and took time to help us and pull a code and try to figure out what we needed. One of the best NAPA's I have been to across the country!

Super helpful staff and often have what you need in stock. They recently helped with parts for my exhaust and a new battery. This location also has welding gas, Stihl chainsaw parts, and is the Fed Ex drop off in Council.

We were having some issues with our pickup on a recent vacation northbound so I stopped into the Council Napa and was really impressed with the quality of people in there. They were absolutely swamped with customers but quickly provided me with the help I needed. I needed a pair of pliers that I did not have in the pickup so I went and grabbed some off the shelf, the manager that was helping me check out pointed out to me that they had a pair that was significantly cheaper and was much better option to just keep in the pickup and he realized that and was willing to help. He could have easily let me spend an extra $30 but had the integrity to do the right thing and look out for the customer. Thank you guys so much!

Helped a guy out with a blown lower radiator hose. Didn't have the part on hand but was able to find a suitable one for a temporary fix to get the guy to Bonners Ferry

I had an issue with my alternator/battery, Karrie and Brody were so helpful and were able to help figure out the issue. Brody was even able to get me into the local auto shop to get it fixed right away!