NAPA Auto Parts - Lostocco Auto Parts

Norwalk, CT · Auto parts store

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Norwalk
#64
of 129 shops
City Percentile
26%
rating percentile
Address
NAPA Auto Parts - Lostocco Auto Parts, 60 Main St, Norwalk, CT 06851
Phone
(203) 838-4775
Website
www.napaonline.com/en/CT/Norwalk/store/27716?cid=pl_jobber_google_dac_27716_ao
Status
Open · Closes 4:30 PM

NAPA Auto Parts - Lostocco Auto Parts is an auto shop located in Norwalk, CT. It is one of 129 auto shops listed in Norwalk. Its 4.3-star rating is slightly below the Norwalk city average of 4.5 stars. There is 1 photo associated with this location.

About NAPA Auto Parts - Lostocco Auto Parts

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Saturday7 AM–4 PM

Customer Reviews

★★★★★ 5.0 Maria H · Nov 2025

I buy all my parts from Napa the front end guys very knowledgeable Joe very helpful with front light situation that I had on my vehicle thank you so much Joe and thanks for always extending a helping hand.

★★★★★ 5.0 Paul Liu · May 2025

THEY ARE RESPONSIBLE SELLERS. I bought a battery with 36-month free replacement for my Chevy Cruze in Nov 2022. Recently my battery died. Until then I found that the battery I got was not the one I was supposed to get. It had only 24-month warranty instead of 36-month. I went to their store hoping they can address the issue. After a long talk, they agreed to get me a new battery (although the new one has 24-month warranty). Through out the talk, they didn't raise their voice like I did (sorry for losing my temper). But in the end, they addressed the issue. The reason I am giving 5 star is because they fixed their mistake.

★★★★★ 5.0 CJ · Nov 2024

Great customer experience. Went at the end of day on Saturday when closing. Could have blown me off but the counter man took the time to find me the right part and even gave me some clips for free. Great place for wonderful customer service.

★★★★★ 5.0 Kevin Hackley · Jun 2021

Broke down 350 miles from home. Had another 180 miles to go to my destination. These guys are top shelf in my book. Had the parts in stock which allowed me to repair my truck immediately. Even gave me a jump to get it going. I recommend this place highly.........

★★☆☆☆ 2.0 Noah Nemitoff-Bresler · Dec 2021

They sent me a confirmation that my parts order was ready for pickup, but when I got there it wasn't there and they told me to come back tomorrow. Why send a confirmation that the order is ready for pickup when literally none of it is there? They said someone "misclicked" something, which I get, mistakes happen, but it's still a hassle to have to make an extra round trip because of their mistake. I guess next time I'll know not to trust their confirmation email and call ahead to confirm. On top of that the place reeks of cigarette smoke (and now my jacket does too) and none of the employees were masked despite the mask mandate. The only reason I gave 2 stars instead of 1 is because they owned up the the "misclick" that led to me making an unnecessary trip.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.