NAPA Auto Parts - North East Parts Group

Port Jervis, NY · Auto parts store

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Port Jervis
#12
of 34 shops
City Percentile
58%
rating percentile
Address
NAPA Auto Parts - North East Parts Group, 5 Canal St, Port Jervis, NY 12771
Phone
(845) 856-6631
Website
www.napaonline.com/en/NY/Port-Jervis/store/23607?cid=pl_jobber_google_dac_23607_ao
Status
Closed · Opens 8 AM Sat

NAPA Auto Parts - North East Parts Group is an auto shop located in Port Jervis, NY. It is one of 34 auto shops listed in Port Jervis. Its 4.6-star rating is above the Port Jervis city average of 4.4 stars. It ranks #12 of 34 auto shops in Port Jervis. There are 6 photos associated with this location.

About NAPA Auto Parts - North East Parts Group

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Friday7 AM–6 PM

Customer Reviews

★★★★★ 5.0 Andrew Almodoval · Oct 2025

I’ve been working on cars for about ten years now and of all the places I went to ,visited, and dealt with this one is by far the best hands down especially the employee named James. He was honest , straightforward, all around great guy . He really knows his stuff and can give me quotes faster than I’ve ever seen let alone find the parts I need on the spot if your new to the area and want fast correct parts go see James. I’ll never trust anyone but him from this point on!

★★★★☆ 4.0 Joseph R. Brooks · Aug 2025

Clerk was very helpful and helped me find the product I was looking for. Small store but very packed w/car needs.

★★★★☆ 4.0 A T · Oct 2024

I did not expect to get the exceptional customer service I received. After seeing a promotional item of the month online, it was not available to order rather noted to call the store to order. After calling multiple Napa auto parts and calling customer service I was not able to order these real tree seat covers. I was told I had to visit the flagship store in Astoria/Long Island city to pay n have shipped, which is hours away from here. I decided to go into this location as I was close by, Justin did a lot of digging and was able to order the deal of the month for me, he also went out of his way to make sure I only paid shipping once because the POS system clearly is not the best, it wanted me to be charged twice for shipping these two same items from the same location. Thank you Just

★★★★★ 5.0 marlucia butler · Jul 2019

I was pleasantly surprised with the awesome customer service i received. Unlike many chain auto stores that have employees to check you out, and have no clue of anything further. They were not like this. The employees were knowledgeable and Professional. We have used them several times now for our Bus Upgrades. And will continue to do so for future needs.

★★★★★ 5.0 Fred Potenza · Sep 2022

Clean, bright and organized. Extremely friendly and knowledgeable staff. Mike went above and beyond to get the items I needed same day. Ask for Mike, he knows everything!! A+ Great job NAPA!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.