NAPA Auto Parts - North East Parts Group

I’ve been working on cars for about ten years now and of all the places I went to ,visited, and dealt with this one is by far the best hands down especially the employee named James. He was honest , straightforward, all around great guy . He really knows his stuff and can give me quotes faster than I’ve ever seen let alone find the parts I need on the spot if your new to the area and want fast correct parts go see James. I’ll never trust anyone but him from this point on!

Clerk was very helpful and helped me find the product I was looking for. Small store but very packed w/car needs.

I did not expect to get the exceptional customer service I received. After seeing a promotional item of the month online, it was not available to order rather noted to call the store to order. After calling multiple Napa auto parts and calling customer service I was not able to order these real tree seat covers. I was told I had to visit the flagship store in Astoria/Long Island city to pay n have shipped, which is hours away from here. I decided to go into this location as I was close by, Justin did a lot of digging and was able to order the deal of the month for me, he also went out of his way to make sure I only paid shipping once because the POS system clearly is not the best, it wanted me to be charged twice for shipping these two same items from the same location. Thank you Just

I was pleasantly surprised with the awesome customer service i received. Unlike many chain auto stores that have employees to check you out, and have no clue of anything further. They were not like this. The employees were knowledgeable and Professional. We have used them several times now for our Bus Upgrades. And will continue to do so for future needs.

Clean, bright and organized. Extremely friendly and knowledgeable staff. Mike went above and beyond to get the items I needed same day. Ask for Mike, he knows everything!! A+ Great job NAPA!!