NAPA Auto Parts - PENN YAN

Guy at the counter was super friendly. I bought about $100 worth of stuff there. Afterwards I asked a guy outside if I could dump a small bag of trash in their dumpster. He said no, which is his right, but I thought he was pretty surly about it. Didn't have to be that way.

Service was fine, no waiting, helped with my issue tremendously. But is it just me, or does it seem that auto parts customer service personnel are bored

The folks at this napa were by far the best napa employees I have ever had the privilege of having help me, and I've been to napas allover the country. They went above and beyond to help me when I lost my brakes on my truck. I would recommend them to anyone. If I could leave more stars I would.

We had a jetski battery that was not working. They tested it, and came back with diagnosis which matched symptoms. Conclusion was we needed a new battery. They had one on hand. It cost 40% less than the bad one. Just installed, and seems to be working fine. Very pleased with NAPA's customer service and results of their recommendations.

This may sound simple to some, but it was huge for us. We are away on vacation a few hundred miles from home, and one of our front windshield wiper blades decided to shred and basically fall off the wiper arm in a rainstorm. The next day we were near Geneva, so I tried picking up new wiper blades for our 2019 Subaru Forester at two large chain automotive supply stores. It was difficult to figure out which blades they had in stock that might fit our car, and when I purchased blades that should have fit from one of them, somehow it turned out the passenger side blade did not, in fact, fit. The following day I took a quick ride to Napa in Penn Yan. The guys in the store took a quick minute to find the correct wiper blades, and came outside to make sure I could get all three old ones swapped o