Nissan of Merrimack Valley Service Center

We had a great experience getting a Hyundai Tucson here and felt like we got a really good deal. Richie was wonderful to work with — genuinely kind, upbeat, and not your typical car salesman. We went in on a Monday holiday and had to come back Tuesday for payment since the banks were closed, but Richie made the process as smooth as possible. He even sent us a personalized video of the car beforehand, which was such a thoughtful touch. Highly recommend working with Richie.

A couple weeks ago, my Nissan account indicated that my Murano was due for a recall, so I booked a service appointment in late December. And according to the technical review, nothing serious showed up on the recall review. So I was sent home thinking there was nothing to worry about. However, by the time I arrived home, I received a text message to schedule an additional service appointment to have the infotainment system assessed. So, I brought the car to the service department the following day. I arrived early for my appointment, but by Noon, I asked Paul the service manager, he told me that a radio part needed to be ordered and the car would have to remain overnight. By this time, I asked the general sales manager (Anthony) for a loaner car. He said without hesitation that one would

People were helpful, efficient and friendly. Had the oil changed and the car was gone over to make sure all fluids and pressures were OK. They had to adjust the tire pressure. I feel comfortable that my car was serviced properly.

First time with the service department with my new-to-me 2021 Rogue sport in which I took delivery on November 22. I needed an inspection sticker. Everyone was very nice. Waiting area was comfortable. 5 star inspiration sticker experience. Reasonably priced items in vending machine.

I've been getting my car serviced here for years, and I always receive excellent services from Kenny. Kenny was very helpful and knowledgeable explaining the importance of replacing the splash shield clips. Very trustworthy!