North Brady Imports Plus

Absolutely terrible experience. Brought my 2007 c280 here for trouble starting. When I brought it in I described in detail all of the characteristics of the problem as well as an engine code for the throttle body which I thought might be important. They charged $450 dollars to diagnose the problem going through everything and checking the entire fuel system. They then came to the conclusion that the air filters were dirty and replaced them for another $150. They then tried to egregiously upsell me on tons of service that I didn’t need including $900 for the spark plugs and coil packs that had just gotten replaced. To top it off they didn’t even fix the problem. I still had the same problem of hard starts as before after almost $700 dollars in work done. I then took it to a different Indy s

NEVER BRING YOUR CAR HERE. THEY WILL UPCHARGE YOU FOR SERVICES YOU DONT NEED AND BLATANTLY LIE. My boyfriend brought his car in here and they did a number of scummy things. Including recommending he gets a new accessory belt even though it’s less than 2 years old and in perfect shape, they claimed “it wouldn’t even last till winter”. They also claimed he needed a new alternator because it was “shredding the accessory belt”. Overall they are an absolute nightmare to deal with and terrible place of business.

Highly recommend! We relied on North Brady Imports to get our only vehicle up to its old running condition - they did not disappoint. Our WRX is just beautiful again, as zippy and powerful as ever. They worked tirelessly making sure it was just the way it needs to be. They never made us feel intrusive when we'd ask to speak to the mechanics and kept us updated regularly. (Two years ago when a certain Subaru dealership would work on our WRX because it was too old, North Brady stepped up to the challenge.

My wife and I have been taking our vehicles to North Brady Imports Plus for nearly 30 years! We have always been treated with great respect and concern for our automobile issues. All of the staff encountered have been extremely polite, professional, knowledgeable, and efficient. The people at North Brady Imports Plus have always been able to solve our automotive mysteries and repair minor and major issues with a higher degree of expertise and at a significantly-lower cost than most dealership's service departments! Thank you for all of these past years of assistance in maintaining our automobiles!

This is BY FAR the BEST place to take your car. Steve is VERY honest and helpful and his team go out of their way to make your car run it's best. I drive mini coopers and will NEVER go anywhere else again