North Hills Automotive, Inc

I have done some significant work with this company. Shoutout to TJ as he was the liaison between me and the mechanics that work here. I own a 2016 Acura RDX FWD, it was due for a timing belt package for the J35 V6. I made sure to do more than what was recommended for this package, since I want to drive this car till 200k miles. North Hill has such experienced people working there. They knew exactly what I was talking about. I paid such a great price for this extensive service. They completed this extensive job in the same day. I also own a 2020 Honda CRV Hybrid Touring AWD. They did a fluid exchange for my E-CVT. I had done it a bit late, so I wanted to see what the fluid looked like. They were able to show me a sample in a water bottle. This allowed me to easily see that I should be d

Now I know what friends having been telling me for a long time. I had a fantastic experience with North Hills, from everyone to the front desk and my courtesy driver to TJ! He was able to spend time with me patiently answering my questions or answering any potential concerns I may have had. Very professional and detailed from top to bottom! Thank you all for keeping us all in this community on the road safely:)

I take my fleet work pickup here, and have yet to have any type of issues with their service. It's prompt, they always offer a ride back to wherever I may need. They handle my fleet manager service with no issues. I recommend them to everyone.

Called shortly after 730 this morning to see if they could fit my wife in since she had a slow leak in her tire. Brought it in around 9 and they were super friendly and even took us home in their free shuttle. Called us before noon to tell us it was ready. Got up there about an hour later and they didnt even charge to patch/plug it. Most places will. I know if I need anything done that I or my friend cant do, I'll be coming here.

Overpriced. Not up front about initial diagnostic cost ($60 min) and very high job rates. Probably good for people who want lifetime warranties on parts and labor. Service itself was fine. But the lack of honesty on pricing is a big turnoff for me. Ended up having to pay $415 just to get an ignition switch replaced. Won't be going back.