Northside Lexus Collision Center

I recently got into an accident with my 2024 Lexus ES that caused significant body damage. Throughout the entire repair process, Benny was: thorough, professional, efficient and transparent. He kept me up-to-date on the repair status; even sent me photos that showed some damage that I didnt notice initially. Now my car is good as new and im extremely grateful my car was in the best hands and entrusted with Benny. Strongly recommend 10/10!

I stopped by to see about fixing a piece on the roof of my Lexus. Frank, the manager, was nothing short of amazing. He promptly got my car back, without an appointment, had the guys take a look and fix it for me in less than 30 minutes! He saved me so much time and money. He was so accommodating, courteous and professional. I am so thankful for his fabulous attitude as he was so incredibly helpful.

I took my mom’s car to this place and it was the worst experience I’ve ever had. They kept the car for one month for no reason just to make money from the insurance company. They are just thieves, Benny Moreno who’s the collision center estimator has the worst customer service, he was vey rude and not professional at all. He called me he left me voice mail that’s the car is ready to come pick it up when but I went there I find out I have to pay the $2400plus the $500 deductible which is fine with me I told him to call the insurance company and speed the process but he refused first than he agreed when we transfer the check for the Lexus dealership. It was simply the worst car experience ever, I definitely don’t recommend this place whatsoever.

You want great service? Great paint job/repair? Stop by here. I got good recommendations to bring my vehicle here are my accident, and I did. Rodrigo Martinez was constantly updating me on my vehicle. He’s the best in the business! He’s awesome, took care of my vehicle as if it were his own! Great staff, excellent service. Thanks again, Lexus!

I was helped by Rodrigo from the collision center center, and he displayed above and beyond professionalism and customer service when my mirror got snapped off by a trash can that I ran into when I was a voiding another driver who almost crashed into me. He provided great service in a timely and efficient manner, w/messages and notifications, and he showed above and beyond concern/good will to help me with my problem w/my car. He also notified me that my insurance check was accidentally mailed to them even after the repair job was completed with my car, and he went above beyond again to contact me and make sure that I get my check personally. While doing so, he made sure my car inspection was completed and that minor damages on my left driver door rebuffed out to my satisfaction with a