Ocean Crest Chevrolet GMC

Good experience here yesterday. I bought a used Corvette here, and was treated well by Miguel (Sales contact) and James (Sales manager). Friendly, professional, and made me feel at home. Good follow up by Miguel BEFORE I came there.... to make sure I was a real buyer, and not an "internet tire kicker", and good follow up after the sale to make sure I got home. He even helped me load the car onto a trailer (I towed it home since I was by myself). James was also helpful in making the deal happen, and processing the significant amount of paperwork, as well as explaining the finer details of a transaction like this (ie: what is and is not included, financing options, extended warranties, etc).... and I appreciated the "post sale follow up" by Miguel, who made sure I made it home safely

I have been looking for a new vehicle for awhile. The salesman Kevin went above and beyond to find me the perfect truck. I couldn’t be happier with my purchase. I highly recommend Ocean Crest Chevy and the Salesman Kevin. Also the others who work there were great to work with.

I would not recommend using their service department. They’re unwilling to take accountability for the services they’re selling and they push problems along to the customer. I brought a 2007 Chevy express van in with an engine light and traction control light on. I already knew the code but they charged me $200 and took 3 hours to read it. The van needed a new fuel pump. They said it was special order for $1200 even though it’s a 2007 Chevy express van. They wanted $1600 to change it. Being from out of town and needing to get this repair done to continue my journey I agreed and I paid for the pump to be ordered. It took a couple weeks for the pump to get in and when I came in and asked about it the blonde lady acted like I was being out of line for coming in and asking where the pump was.

Kevin and James were a pleasure to work with. Kevin was welcoming and eager to help without ever feeling pushy or “salesy,” which made for a really positive experience. James went above and beyond to answer my questions, help cancel a previous warranty plan, and get me into a payment option that actually made sense. I’m thoroughly impressed with my buying experience. Being new to the area, they provided easily the best purchasing experience I’ve had, far better than what I’ve encountered at large city dealerships.

They made my dream become a reality. I wasn't very optimistic going in. Low credit, didn't have 10% down payment on the vehicle I wanted. James and Kevin made it happen. I absolutely recommend these guys 1000%. I love my Terrain and they made it welcoming and homely. Kevin made my daughter feel welcomed sharing his snacks with her, it was heartwarming as she's very shy. And James being a wonderful gentleman. James worked very hard to make my dream a reality and I'm forever thankful!