O'Daniel Ford, Inc. Service

Bought 2 cars here over the years and have had 3 different cars serviced service dept. Is great clean, professional and at a reasonable price

I have a tire sensor problem on my wife's car and they are fighting for it to be under warranty for me. They had a promotional deal for the oil change and rotation of tires and end-all end-all it cost me about 40 bucks.

Used their website to schedule an appointment. Received confirmation text, show up at designated time and date, was told they don’t show an appointment for me. Specifically asked for Air Filter and Cabin Filter replacement during service, neither were done. No notification received to let me know service was complete either. Poor customer service all the way around.

Got a brand new 2024 Escape on 6/21. The next day one of the windows failed to roll up. I brought it in on 6/24, they shuffled things around and got my car in and fixed in around an hour with no appointment. They went above and beyond to take care of my issue.

I had a coupon for the works which included an oil change, tire rotation, check battery, filters etc. All they did was change the oil and rotate the tires. I wanted the works. The works I didn't get.