One Stop Automotive

Johnathan at the Bedford location was easy to work with and really worked hard to make the deal to through. They do have the location in Bedford and they have the location at Shenandoah avenue in Roanoke. If you go to their website and a vehicle is at either lot they bring it to the lot you're going to be at free of charge to let you see the vehicle without obligation to buy.

I was stranded on 81 in Salem with a flat tire and no spare. These guys were so kind and prompt to rescue us ams make sure we got safely to a tire shop. I’m so thankful for the prompt kindness, professionalism and caring. Cannot say enough kind words to these guys for turning a bad and potentially dangerous situation a bit better!

We purchased a 1976 Checker Marathon A12 in Texas and drove it back to New England. It broke down outside of Roanoke <<trauma!>> but we were lucky to find Brian and the gang at One Stop Automotive. It took some time to source the parts (the radiator blew) but they were great communicators and highly responsive. In the end the price was fair and we were treated with constant respect and flexibility throughout the process. I highly recommend them if you're in a bind or have a "weird" car like ours, or just for regular high-quality automotive service.

Bought a vehicle in June 2024. Less than 3 months after it was losing oil pressure and got stuck on the side of the highway. Figured out the oil had not been changed and the oil filter was completely stopped up and felt like it weighed about 5 pounds. Johnathan at the Bedford location said that oil had been changed while I was looking at the car. Another three months later the timing chain broke and the car is now inoperable. Tried contacting Mr. Thornhill several times with no response back. At the time of purchase, it was advertised that it had a 2 year warranty but after I had been signing everything, Johnathan said it did not actually have the two year warranty. Would not recommend buying any vehicles from One Stop.

Two nights ago my son drove off the side of my driveway getting stuck in a very precarious way risking damage to his car. I've used AAA in the past and it took 3.5 hours last time. A friend recommended One Stop Automotive which has a 24hr towing service. From the moment I called the tow truck was in my driveway in 30 minutes which was a welcomed surprise. The personable young driver knew exactly how to handle the situation and even made it look easy. You can always tell when someone genuinely enjoys their job. It's not often I'm impressed by exceptionally good service but when I am I will go out of my way to leave a good review for others to see.