O'Reilly Auto Parts

Stopped at this location on January 22 around 11am the person working was outside working on his own vehicle when I arrived. I went in to purchase some parts he was so in a rush to get back to what he was doing that he told me they did not have what I needed so I went to a different oreilly. They did not have the part either so they searched the database and it showed your location (Hawkins) having it. So I had to drive back to Hawkins to get the part I could have gotten when I first came if the employee actually took the time to do their job.

David was a HUGE help with helping me get my headlights replaced! The woman inside the store was a great help as well helping me figure out which bulbs would be best for me to get. 10/10 customer experience!!

3-4 employees behind the counter doing nothing...wait one was stuffing his face and the others were on there phones. I literally came for a lug nut and stud. She couldn't grasp what I needed. Tried selling me a $200 hub bearing. Employees behind her heard me and offered no help. It's always like that there. My last trip.

I needed a battery desperately, ISAIAH immediately helped me and installed it. Thank you so much. Customer service was great.

They probably have the best auto parts team in the world- great people