O'Reilly Auto Parts

Slow service. Only one employee doing all the work. One employee never got off his personal phone call with me standing right in front of him.

Kimmey, went completely out of his way to help me. I was extremely pleased with his customer service and care. His friend even helped. You guys got my business for life. Thank you 😊

My husband has always used O’Reillys in Munford, TN for car parts and etc. This is the second time in the past two weeks we have been here and a worker by the name of Brian has been absolutely nothing but rude and disrespectful to us. He has not tried to help us with anything. He doesn’t want to do his job. He refuses to look for parts in the system or in the back of the store or tell us where we can find them in other places. We have always loved going there because everyone is always so helpful and in a hurry to help us with whatever we need. Well not this guy. It feels like we are nothing but a bother to him. I hate this because now we will be going to auto zone for things we need.

The worst customer service I’ve ever experienced. Highly untrained employees not knowing specific tasks and telling you over and over you bought the wrong part because they don’t know how to install it. So they put a part on without your consent and upcharge you because of their lack of service.

I pulled over with the simplest of car troubles... The manager happened to overhear what I was talking about we quickly grabbed exactly what I needed... It was like a $7 item... Fixed instantly.. I genuinely felt blessed to stop in akatoa.