O'Reilly Auto Parts

You better off not changing brakes than purchasing a pair of brake pads from here. Customer service could be a little better. I give them 4 stars because they processed return without any issue they sold me theworst pads I ever bought in 32 years of buying parts.

Needed a battery replacement at 7pm. Called Autozone and they said they couldn’t do it at this time. Called O’Reilly and they said come right in. Did it for me right away.

Never enough people working in the desks. This is 3pm on a Monday

I visited the O'Reilly auto part shop at 355 Huntington turnpike in Bridgeport on 10/22/2024 For pieces for a part on my vehicle. There was a manager Who assisted me by the name of Jermaine He had great customer service and he truly took the time with helping me find the right pieces I needed. He also went up and beyond in assisting me with putting the part on to assure that I had the right pieces and the part was on properly. I will be going there for any future parts due to the great customer service I did receive from the manager and I highly recommend that location! Thanks again!👍

Worst experience of my life. The manager Jermaine is very rude, very disrespectful, and very unprofessional. I would never go into or recommend anyone to spend their money at this establishment due to his unsavory disposition to customers. As I was leaving for fear of anymore verbal abuse I was enduring he stated for me to report him if I have an issue with my treatment from him. So I have reported this incident to the corporate office formally through the USPS and verbally with the customer service department. I will be also forwarding this to the BBB.