O'Reilly Auto Parts

Extremely Happy with the service at this location. Iv had to get several parts over the past few months and all the guys were helpful and polite.

All other reviews are customers at fault, ask for the right part and you receive the right part. The employee's helped me figure out what I need, and helped me diagnose whatever issues I ran into to the best of their ability.

I was sold the wrong cabin air filter, but luckily I tried installing it in the parking lot and caught the mistake. I went back inside, and after they found the right one, they asked me to pay an extra $8. I thought that was unfair since it was their error to begin with. After some back-and-forth, I got the correct filter, but the experience left me frustrated—they wouldn’t own up to their mistake.

I’m highly dissatisfied with this store and their service. Ordered a belt on 1/28/25 and had it delivered. I got the belt it wouldn’t fit. So I went to the store in person and there was a fellow way up in age and was very inconsiderate. I ask him I said are u sure this is the belt for my car he says yes I’m sure I said well it’s not even close to fitting so something isn’t right so just give me a refund. I went straight to auto zone and told them what I wanted and he went and got it and this belt was 3 in longer than the one at O’Reilly a. I will never go back to OReilly nor would I send anyone else to the OReilly in Chesnee South Carolina.

I went to the Chensee, SC store today for a starter. I was greatly by a very genuine hello from Cynthia. She helped me get the right part and made sure I had everything I needed before leaving. This was an absolute incredible shopping experience from the customer service, to the product, to the price! Thanks