O'Reilly Auto Parts

I couldn’t be any happier with the customer service. Was greeted with a smile and asking how I was even tho I was having a rough day. Walking into a business like Fairhaven O’Reilly’s on a day I was having the other day Couldn’t get any better. I walked into O’Reilly’s to get oil for my car because I had gotten an oil change and they did not put oil in it. The assistant manager, Heather was right there to help me with every step. She also offered to put the oil in my car because she seen that I was very upset, overwhelmed and crying. There are still good people out in this world. She was vey helpful in every way. It’s hard to find a Business employee that has good customer service like her and willing to help. I just wanted it to be known that she is an amazing worker. Don’t ever let her g

Came in for a battery swap. I ended up buying the incorrect battery online and Dillon took care of me. Good kid and was very courteous and helpful. Installed the new battery for me with no issues. Definitely a very easy and pleasant experience, especially for someone who literally has zero clue about anything automotive 🫣

Very helpful. I unfortunately didn't get the name but he helped me finding outwhat size blades i needed and then offed to install them. Great customer service. 👌

Reason why I'm leaving 2 stars is because there is 2 female managers that do their jobs awesome. But the rest are just as rude an unproductive Dillon is one associate I would never want to deal with again so I will not be shopping there ever again , i was treated properly at the wareham location , but the but the fairhaven location, has lost my business and anybody that I associate with.I will let them know it is not the store.They should shop out for they will have a very very horrible 😢 😑 experience

Staff is pretty knowledgeable and helpful if you ask. They have a large selection of items from various accessories to car parts. They are similar to a well known brand in the area called Auto Zone. Although I found a couple items from them that others didn't carry such as my tire shine.