O'Reilly Auto Parts

We were having problems with our windshield wipers while traveling in a white out & icy roads. We stopped at O'Reilly's in Grayling they fixed it for free, we were so grateful for their service.🙂

0 stars, came here trying to figure out my car, I'm 4 hours away from home on a road trip up to Marquette. My check engine light is on and all I needed was a thing of oil for my car. And they locked the doors at 8:58 even tho I had called ahead of time saying I'd be there and that I only need a thing of oil. They said they could wait but try to get there fast. Very disrespectful to tell someone you will wait for them have that person drive to that store and then just leave. I will be calling here tomorrow to speak with a manager. Very disgusting behavior. I'm a human being having car trouble and couldn't get even an ounce of empathy from other human beings.

The service is great every time I go here. Members are friendly, helpful and knowledgeable.

Knowledgeable employees! Other auto parts store could not get my headlights right. After three tries went to O'Reilly's. Straighten things out and fixed the problem! Great customer service!

I'm in aww with how poorly this orielys is ran I've spent thousands since January at this location.. I took one thing back because the engine blew and the guy at the counter was insanely rude to me beyond belief. I left the store and wrote a review the next time I came into the store to return my cores I was told they are not allowed to help me because I was rude back to him and wrote a review. I litterally got blackballed for writing a review. Soooo just aheads up orielys is the type of company that if you rightfully make a complaint about anyone that works there online the store will no longer except your business. There is absolutely zero accountability for their workers. I'm in awe for real. UPDATE so after speaking to other orielys i was told the manager cannot do what he did so I ca