O'Reilly Auto Parts

Had an old, dead, corroded battery that superstar Jakob helped replace in the summer heat. Got exactly what I needed and was able to drive away in a timely fashion. Have come here for odds and ends as well where I always get good service from the many employees here.

I had an emergency yesterday---driving through Kennewick, my battery died and I was left stranded at a gas station. I called O'Reilly Auto Parts and a Parts Specialist named Jakob diagnosed the issue, drove to the gas station with a new battery, ran a test on my alternator, and stuck with the problem until I was safely back on the road. He also kept me laughing the entire time. Customer service doesn't get better than this.

Mr, miguel the assistant manager went above and beyond helping me to install the license plates on my car , very friendly and great customer service

Jakob is extremely helpful, definitely look for him when your in, best guy at any auto part store in tri

I had gone in to get a replacement car battery 2 weeks ago, I had the manager there replace it for me on the spot. Fast forward two weeks my car won’t start or show any lights on my dash. My dad tightened the connectors and it worked fine. Do not let Oriellys swap your parts, they do not do a good job.