O'Reilly Auto Parts

Service sucked so better!! Helped everyone else in the store but me you all need better customer service to WOMEN!!!!

Had previously called to see about setting up a commercial account, had not heard anything back so while in town picking up parts at another parts store I swung into O'Reilly Auto Parts to pick up something I had forget to get at the other store. They did not have the product which was fine, while there I spoke to the guys behind the counter about a couple of things and asked about a Commercial account, the we talked, he said the guy in charge of commercial accounts was out at the moment so he took my name and number and said he would have him call me, 2 or 3 weeks later and still nothing. I think I will go to Paducah and see if they are any better.

Several years ago, I went to the one store in Mayfield, Ky. Now the lazy crew is there from another O'Reilly Auto Parts a good way from there. I wasn't helped or spoke except come back. Lol! Right!

Was told my parts would be there by 11:30am didn't get them until 1:30pm👎👎

1st I had a low beam headlight go out. The guys changed it out free of charge. Then my battery died again they replaced the battery for me. Great customer service.