O'Reilly Auto Parts

I went in there for an air filter was charged 10.99 plus $1.00 tax. The air filter did not fit so I ordered an air filter and they deducted 10.99 and not the sales tax. Being a RETIRED ACCOUNTANT I then pointed out the mistake (the whole mfering dollar) and 2 people couldn't figure it out. The "manager" who looked 23 yrs old was like duh! Whatever not like the dollar gonna break me but own up to your mistakes and check your slips.

Every time I go there for parts I have to push them to tell me the range in price for parts. They always quite me the highest part and usually imply that the only part they have is the most expensive part . This does not happen to my male friends or relatives . So ladies if you want an honest quote on vehicle parts or really any kind of intelligent information about your vehicle I recommend going to a different parts store. Sexist and derogatory.

The young man that helped me was very helpful. Courteous, respectful and knowledgeable.I was very pleased with my experience

I went to Oriley’s there in Mountain grove mo to get a headlight and have them pop it in for me. The guy came out and told me they couldn’t do it cause had to take off a whole cover. So my husband went to o’Riley’s in Springfield and the guy could do it without taking off the cover. Took 5 min. So don’t go to the O’Riley’s in mountain grove cause the young guy there does not know what he is talking about. I had a feeling he didn’t know how to do it.

Service was great 👍 Your company is going to be caught for price gouging, along with other retail companies. Note even the federal government came down on Exxon, over $91 million in profits this last year. Note the force of cheaper gas. The gouging throughout is way more than enough to cover fuel cost and salaries. As a Marine, I am not proud of our people being taken advantage off. As a person with a business degree, I don't participate, in the unethical application to our society. God bless