O'Reilly Auto Parts

The O’Reilly Auto Parts in Pine City truly sets the standard for what great customer service should be. Every time I walk into this location, I’m greeted by knowledgeable, friendly staff who are genuinely eager to help—not just sell a part, but make sure I leave with the right solution. The team here really knows their stuff. Whether it’s looking up the correct part, offering helpful advice, or explaining things in a way that actually makes sense, they go above and beyond. You never feel rushed or brushed off, even when they’re busy. It’s clear they take pride in their work and care about their customers. The store is clean, well-organized, and well-stocked, which makes finding what you need quick and easy. If something isn’t on the shelf, they’re fast to check availability and get it or

Last I checked they’re supposed are supposed to help you find the part needed for your type of vehicle two separate workers a younger girl and older guy were zero help had no clue what they’re doing, if you don’t know how to do your job or what you’re doing you shouldn’t be working for an o’rileys you could kill someinr giving them the wrong part

My wife stop to get head light bulbs for her car and asked for help and they looked at it and said it is to hard and lefter out there to do it her self. I travel over the road and helped her over face time call.

11/10 Great Service! Lady was extra helpful getting a stuck headlight bulb out of the housing, even put the new bulb in for me. The young Gent who braved the sprinkling rain to pull codes was liked by my dogs and even ignored a $50 bill that had fallen on the floorboards! Checked the codes, cleared the flags, and no check engine light since. Appreciate the exemplary service! Cheers

these guys are awesome. they go above and beyond to help the customer. plus they make you feel at home there. I've only been in a few times but they already know me and ask how I'm doing when ever I come in. this is definitely my go to auto parts store now that I live in the area.