O'Reilly Auto Parts

Bought battery year ago started having issues with it took it out realized sides were bulging took to O'Reilly's guy says they have to charge before warranty it and they would call in morning approx 130pm stopped by battery on floor and no call , bad battery no crap I showed u late night , tried to look up battery couldn't find refused to replace it had same issue last month with lifetime guaranteed on brake pads and they refused to honor the warranty with those as well even though I had the hard receipt they had the computer receipt and they could see... Go to advance and dont deal with this crap!! Honest review

Everyone here is AMAZING. There really isn't enough I could say about them. Lisa went out of her way when my car died to have someone come help me get back to their store so they could charge my battery for me. Ive always been taken care of at O'Reillys and even being states from home, I feel as if the family is the same. I could never truly Thank them enough

Blake was a great help with getting my battery changed! He went out of his way to help me save money on installation fees that somewhere else would charge. I had a great experience!

The two older gentlemen were absolutely courteous and professional. I had a Motocraft battery I bought there 2.5 years ago and it was under the 36 month warranty. They proceeded to swap it out with a new replacement before I could even get a word out. I told the old installer dude I would install, but he set me aside and did it all. I was there for 10 minutes max. Awesome! Those guys in Poquoson were the best. My new auto parts store.

I had a check engine light on and they used an OBD device to identify the problem. Great customer service!