O'Reilly Auto Parts

I bought a lifetime warranty alternator for my Jeep compass had to trade it in for a second time and they would not honor it they made me buy a brand new one and said it was because of my car that the alternator was failing they made me install a special connector that connects to the alternator they said that was an issue and they would only give me my money back if I brought a shop receipt where somebody installed it professionally

Always helpful and gets me the parts I need

These guys always help you get what you need

Have used O’Reillys for many years up north. I move down here and have had lackluster performance from the Princeton team. Order parts and only half come in I call and have them confirm and they confirm they have it only for me to drive the 25 minutes for them to say they only have half of what I ordered. Or I order and not everything that I order gets ordered. So I sit and wait. I even have an account with them. They all know me and it shows they don’t want to meet the expectations of customer service. Looks like I will have to speak with other stores to set up accounts. Very sad day.

Jeff has been a very excellent patient person we have been having trouble getting the right starter because it’s a rebuilt truck and Jeff has been amazing doing everything he can trying to find the right part for us. Jeff definitely deserves more recognition than just a review we need more good people like Jeff out there!