O'Reilly Auto Parts

Great service, thanks to Trevor I came in needing a certain hose for my ford and they ended up not having it in stock with a few days wait. But with Trevor’s experience and knowledge he was able to talk me through what I could do in the mean time or as a final fix. Made it his own and found a regular hose and others I needed and my cars ran great sense. Highly recommend Trevor and O’Reilly will be my stop every time I need it.

Trevor is extremely helpful. I had no idea what I was needing to fix my wiper and he was patient and very knowledgeable. Definitely recommend Rochester o’Riley

Terrible experience today. Called to check on a part that was suppose to be ordered I wasn’t asking for a delivery date even though it was supposed to come today I just wanted to be sure the order even got placed cause one guy said yes the other said no. Dustin or Justin Watever his name is was so rude and hung up on me because he assumed I expected him to know fed-ex schedule or assumed I was mad it didn’t make it today. Cut me off and hung up before I could even tell him I just wanted to make sure the order for placed cause we had been waiting a week already. Now I don’t care if they ordered the part or not cause I’ve got one coming from autozone since the staff wants to be so nasty. This isn’t my first issue either almost every time we get ANYTHING they give the wrong part and we have

Went to to store in Rochester to get light bulbs and a wiring harness for a 2005 Dodge 3500. I received help from a man named Justin. He was quick to assist and quickly had all the bulbs I needed. The wiring harness for the map lights he said no way but said lets look what I can find. He found two sources, ebay and Amazon. I asked for the info and he wrote it down and went home. Fixed the lights and ordered the replacement harness for the map lights. I want to thank Justin for his help and the extra effort for the wiring harness. Not often do you find king and helpful individuals. I hope you relay this thank you to him and also give him a praise for outstanding service. Thank you again.

had a very bad experience with getting help today stood around 10 mins before even got helped then as I was being helped the guy answers the phone and helps someone on the phone another worker walked out helped next guy in line. so never again you lost my buisness