O'Reilly Auto Parts

Victor the manager or assistant manager was a great guy and was happy to help. This location had all the parts I needed. It was great talking to Victor about the power steering job I had to do. I had to change the pump and the lines. This location had all the parts I needed and they fit great. I was finally able to drive my truck again. I’ve bought other parts there before too and the experience has always been great at this location.

I recently was in a car accident and was having trouble with my vehicle. Louis was EXTREMELY helpful, knowledgeable & very pleasant. 11/10 customer service, will return for business again. He deserves a raise.

We are a used auto Car store, and O'Reilly in Saugus has become our new Go-to parts store ever since they opened. Great service! They go above and beyond to make sure customers leave satisfied.We Highly recomend this location! Keep up the great work, guys!!

Wish I learned the guys name. Stopped by in a hurry around 8:30 on Saturday night. The employee was kind and showed me the bulb I was looking for right away. I checked out and said no, no need for a receipt. When I got to my car, I realized that I went in looking for the wrong bulb. I went back inside and the worker helped me with reprinting my previous receipt, the return, and purchase of the right bulb quickly. Great customer service and I’m thankful for his help!

To the employees with the Grand Marquis who helped my husband find everything he needed today- thank you for going above and beyond and installing my new wiper blades. You’ve gained a customer for life- my husband wouldn’t stop raving about how helpful you were. Great service.