O'Reilly Auto Parts

Stephanie was very helpful, prompt, professional and kind! I ventured out to purchase some wiper blades because I badly needed them. I wasn't sure on the install and she offered to install. She said its a free service we provide & would not accept a tip... SO I thought I would leave her a rave review.You have an excellent employee!

I have been a longtime customer of O'Reilly's and all of their stores are very professional, but at this specific location they are employing a very rude and angry Hispanic lady. She was very mean and rude to me for no reason whatsoever. She should honestly be fired for how horribly she was acting in front of the customers that where just going about our business. However the red-haired gentleman that assisted me with getting gas line was very polite and well-mannered and helpful. It's a shame that this location has low standards for the customer service of some of their employees. I have never wrote in a bad review of a place I visited, but this place was just too frustrating to me as to how I was treated as a customer.

St cloud location staff was great. Clean store.

Never again. I ordered $130.00 worth of parts I believe it was Thursday or Friday afternoon. I was busy for a few days and got there on Tuesday to pick them up. They told me that they were called back on Monday. They have 3 people standing around at the Cold Spring store every time I go in there and maybe 1 or 2 customers at most. You have my phone number, why can't someone call and ask if I still wanted the parts? It's called "Customer Service". People are just too damn lazy. It took me a long time to start going in there, but was starting to feel more comfortable doing so. You didn't just lose a $130.00 sale, you lost a customer!!

What a good way to push customers away, I had a buddy of mine go in to get change sense we were next to the store and usually work on cars but tell me why he came back and said they refused to give him change and that they dont Wana go through looking for change, if this is how you guys treat my black friend I dont Wana ever buy from you guys my whole life we have always bought from O'Reilly maybe you guys need new men staff and you wonder why most people dont shop with you guys anymore . I mean why would any one Wana come to a place where people are discriminating someone over asking for change. Pretty embarrassing to have and establishment like that