O'Reilly Auto Parts

This email reaches further :) They sold universal coolant to a client with a dexcool engine. They were also super snobby about it and very convinced that coolant can be mixed. They wouldn't even refund the client. They cant mix that and going back to return it and fix it They tried to act like they knew what they were doing. They need to hire people who know their stuff especially when they are the ones to open the freaking cap. Horrible customer service. They have no vehicle knowledge! Go somewhere else or just ask Google!

I've only visited once, but had a great experience! My mom blew her master cylinder in her Ford Edge. We needed it replaced ASAP, and this was the only parts store that had it on hand. My mom called ahead and spoke to an employee (I believe his name was Kyle), at least 2 times through the day. When I arrived to grab the part, Kyle already had it out and ready to go. I was in and out of the store in less than 5 minutes. He found the correct part, exactly what we needed, no issues! I really appreciate the kindness and help during a stressful repair project!

There was this man who helped me find my windshield wipers

Great people working there. Extremely helpful and kind!

This O'Reilly's is fantastic! I called just before closing time looking for emergency coolant. By the time I got there, Jacob and Kyle had the correct product ready at the counter for me and were both super helpful. They put the coolant in my car for me, tested an engine light issue, and gave me the confidence I needed to drive it home. I've never had a bad experience at an O'Reilly's.