Outten Family of Dealerships

They really take care of their customers. A dealership like no other. Check them out if your looking for a new or used vehicle. The people are friendly and they don't push you to buy. Salesman are very knowledgeable and helpful. I would highly recommend Ciocca dealerships.👍I bought my used car there today. My sister recommended them to me. Great people. 5 stars.

I bought my car their, really didn't have a problem. Didn't care how service advisor handleed himself, but the management took charge and handled it professionally. Wish all dealerships would handle themselves in a professional manor. I had every right for getting upset, u tried preemptive strike. Nobody did anything wrong. Just should have made a phone call, to talk about product. Would buy another vehicle there.

They took my car into service on time. They did an inspection, oil change, tire rotation. The time it took was reasonable and considering I needed rear brakes I thought it went fast. I have to say I was impressed that the clerk at the desk paid for a service that he forgot to have me authorize. That to me was above and beyond for customer service. And yes, I saw him pay for it. I bought my car there and almost every service has been done there. I am looking at a new car and you can bet it will come from there.

The experience was great. Bryan is an exceptional sales rep. We felt that everyone was going out of their way to make sure we were completely satisfied with our purchase. Thank you Bryan, Tonya, and all Outten Associates.

I was pleased with my visit today!! I went to Outten Chevrolet, Hamburg PA, for my inspection and oil service. When I drove into the service bay, Eric waved me in to show me where to park my vehicle. He then very courteously took my information, then walked me to the coffee and waiting area which I appreciated because this establishment is still new to me. I really liked that there was a detective show on the TV (usually there is sports) which I enjoyed. A very nice young man named Beau came to let me know my SUV was finished and he showed me to the cashier. Then I met Cindy who checked me out and she was super nice. They all made me feel welcomed at each step. Then I went to the sales area to see the wonderful young man, Dan, who sold me my Equinox. We had a nice conversation cat