Pacific Tires & Audio

Came here today to get a battery replacement. Bought my own battery and they said they’d switch it for $100 - strike one. It became very obvious that they had never worked on an Alpha Romeo before. However, when I asked they had, they assured me that they had worked on them before. They took them over an hour to change my battery when this should’ve only taken about 20 minutes. Upon finishing replacing my battery, they could not close my trunk. once they got the trunk closed I then tested my windows and my windows were not working. They then pulled the car back into the shop to try to reset my windows. Once my windows are reset I drove off the lot and back to AutoZone to swap my battery due to the warranty I had that’s when I realize that they had given me the incorrect battery. I went all

The team at Pacific Tires helped me tremendously! While I was at Zips Car Wash next door, I accidentally locked my keys inside my car. One of the car wash employees went over to Pacific Tires to ask for help, and without hesitation, 3 workers from Pacific Tires came right over to assist. They quickly unlocked my car and got my keys out — and they did it completely free of charge. Their kindness and willingness to help a stranger really stood out. It’s rare to find a business that goes out of its way like that. I’ll definitely be coming back here in the future — highly recommend Pacific Tires!

They installed my lift kit and got me the tires I needed and did a great job. Got alignment as well

Battery cable replacement they charged $145 and quoted 40$ over the phone and when came there with the purchased cable they say it’s 145$ for just an 20 mins of work without the part. Didn’t expect it would be that fast and when negotiated the lady in the front desk is rude and keeps on changing the quote. Had to pay 145 and leave. Also I had a car inspection done from my car dealer and the person was not willing to accept the inspection from dealership and wanted to do manual inspection for 75$ just to know wether to replace a bulb or not. This place is money extraction. Would never go again.

Just came by for some assistance with my tires and I was brushed off and told that I would be charged for a tire check. Instead of taking the initiative to check my tires, it was assumed that there must be something wrong with my “computer system”. I immediately took my services next door to Mavis Tires where my tires are currently being checked for free and I will gladly pay for any potential repairs/replacements because that is how business is conducted.