Papé Kenworth

Service here was great! Jose went above and beyond. Haven't had customer like this in years! We had several issues with our Peterbilt and took it to a few different places to get it checked out and Jose was able to figure out what was going on and get it fixed. We didn't have to call for information or to check up on the status. Jose called us and let us know what was going on and what he was doing to get it fixed. Top tier service here! Shout out to Jose for keeping great service alive. While we hope that we don't have to see you soon, we will be bringing all of our trucks here from now on. ​​​

I had an excellent experience dealing with the folks at NorCal. Amazing staff & excellent customer service. I could not have asked for service and support better than this. I had to walk in for repairs without an appointments. The manger helped me with it and was able to accommodate me. They completed the repair on schedule and within the quote price.

My starter solenoid failed. I took the truck in this morning and they started working on it right after lunch. They put in a new starter which turned out to be defective through no fault of their own so they put in another new starter and had me out of there by this afternoon. Wow! Nice people + nice work + quick turnaround = satisfied customer (me).

They are scam don’t pay my battery refund money . It’s been 1year dealing with this issue. I buy battery at Pape Kenworth Morgan hill , And battery has problems. When I return the battery. They don’t give my refund .

Thank you Martin in the Service Department! We have seen major positive changes in the service department since Martin has joined their team. Recently we had 4 trucks we needed to rotate through their shop during one of our busiest times of the year. Martin understood our situation and helped get each truck in and out very quickly. Even the same day! Great communication and superior customer service! Thank you again Martin! You are an asset to NorCal Kenworth!